Shipping & Delivery
Shipping Policy
We are pleased to offer Free Delivery across the United Kingdom on all orders.
Delivery Timelines:
• Order Processing: 1 - 3 business days.
• Standard Delivery: 7 - 14 business days.
Please note that your items may ship from our international fulfillment centres. Tracking numbers will be provided via email as soon as your dispatch is confirmed, allowing you to monitor your parcel every step of the way.
Returns & Refunds
We want you and your furry friend to be completely satisfied with your purchase. Under the UK Consumer Contracts Regulations, you have the right to cancel and return your order within 14 days of receiving your items.
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Key Conditions:
• Items must be unused, in their original packaging, and in a resaleable condition. • To initiate a return, please contact our support team at supportbarkley@gmail.com for the correct return address. Please do not send packages back to the manufacturer.
• Refunds will be processed back to your original payment method within 5-7 business days after receipt and inspection of the returned goods.